USA (Maryland) RFI for Contact Centre Services

RFP ID: CC-0294
Government Authority located in Maryland; USA looking for expert vendor for RFI for Contact Centre Services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide RFI for Contact Centre Services for Government Authority.
(2) Contract period shall be a transition period and it may extend for nine (9) additional one year periods.
(3) A formal RFP package will be available on or about March 09, 2012.
(4) Vendor should support multi-channel operations that receive and respond to inquiries, providing information and services through various channels such as telephone, mail, email, fax, and web chat.
[C] Work Performance:
Performance of the work will be onsite/offsite. Vendor needs to carry work in our/their office location.
[D] Eligibility:
- Onshore (USA Only)
More Info : http://www.rfpmart.com/725-usa-maryland-rfi-for-contact-centre-services-rfp.html